How Fuse helps high growth organisations tackle the productivity predicament
When you hire, are your new employees pillars of productivity, or are they sat en masse, waiting for training programmes to help guide the way? Time-to-productivity could be make-or-break for profitability, and Fuse is proving pivotal in accelerating onboarding with in-flow learning.
We’re helping the productivity predicament across many industries, and retail is a great example. Our customer Seasalt provides a compelling and successful in-flow learning use case. With Fuse, the company shifted much of its knowledge to be available in the flow of work. We call it ‘in-flow learning,’ and it’s the opposite of ‘out-of-flow learning,’ which is usually formal and course-led.
It’s where all companies should be aiming, and luckily for us, it’s the norm for Fuse customers.
In 2019, Josh Bersin and Marc Zao Sanders ran a survey with Linkedin to find out more about the ‘flow of work’ surrounding knowledge workers. It turned out that 19% of the worker’s time was spent gathering information (searching for data.) That’s one day a week, or one-fifth of their salary!
Rest assured, there’s help at hand. Delivering relevant, personalised knowledge in search results is where Machine Learning can introduce demonstrable productivity improvements for L&D.
We’re using Machine Learning to build real-time learner experience layers for our customers, which are providing the easiest and most relevant content, research and recommendations.
Fuse looks at structured knowledge and unstructured knowledge together, learning from both to improve its understanding and accuracy to pinpoint the best answers and knowledge to serve up in response to queries.
From a practical point of view, it means that learners can search for and successfully find the best answers they need to complete tasks within the flow of work, saving time for more useful endeavours, and boosting productivity to boot.
If you’d like a demo of how Fuse can help your company boost productivity and performance with in-flow learning, get in touch today.