What You'll Learn in This Chapter:
Observation of the employee using the newly acquired skill is one way to measure the effectiveness of a course. This is a performance-based measurement that helps show if your LMS/LXP was effective in training.
Modeling a learned technique through role-playing and scenarios is a good way to measure the performance of your LMS/LXP. Simulations allow the user to practice what they are taught before they use it.
Performance goals, such as the number of days with no accidents or a lower percentage of failed QC pieces, are a way to tell if your LMX/LXP is working.
The use of tests and assessments can tell you how much of the information the user retained. These can be used directly after a course or within a few months of passing a course.
Encourage interaction and further study using information from social media, blogs, LinkedIn Learning, Twitter, and Facebook.
Those who use an open feedback loop to determine the level of engagement by the users and the accuracy of the information can measure effectiveness simply by the feedback.
You can measure your effectiveness by how engaged the users are. Do they come back to the platform to continue learning? How often? What are they learning? These data points can help you to meet your business goals.
Using a platform that measures performance over simple completion rates allows you to truly measure the effectiveness of your learning platform. Employees may have several certificates, but if they don’t use the knowledge, they will lose it.