Learning
We can run at your speed.
Partner with us. Perform Better.
At fuse Universal, we are dedicated to helping organisations transform their approach to learning and development.
Our team of experts is equipped with the knowledge and skills to help you achieve your goals and meet the demands of the modern workforce.
With our comprehensive suite of services, you can expect a customised and impactful new way of learning, with the performance results speaking for themselves.
Customer Success Consultants
At Fuse Universal, we are dedicated to ensuring that our clients are successful. That's why we have a team of customer success consultants who are available to help with anything from technical questions to strategic planning. They will work with you to understand your goals and provide guidance on best practices and strategies for success.
Whether you need help with content development, user adoption, or anything in between, our customer success team is here to support you every step of the way
Support 24/7
We understand that technology can be complex, which is why we offer comprehensive support to help you navigate any challenges you may encounter. Our support team is available 24/7 to help you with all your technical issues with a fast turnaround time.
Whether you need help with platform setup or have a question about a specific feature, our support team is here to help.
Performance Consultants
Our performance consultants are experts in understanding your unique challenges and developing tailored solutions to meet your needs. They will work with you to understand your goals and help you to analyse the data to grow the KPIs relevant to your needs.
Learning Experience Designers
At Fuse Universal, we believe that learning should be engaging and enjoyable. That's why we have a team of learning experience designers who are dedicated to creating customised and impactful learning experiences for your employees. From gamified learning experiences to interactive videos and expert-led webinars, our designers are constantly exploring new and innovative ways to help you achieve your goals.
Project Managers
Our implementation, in-life client initiatives project managers are experts in ensuring that your learning and development program is up and running smoothly. They will work with you to understand your needs and help you get the most out of your Corporate Brain instance.
They partner with you for onboarding. Whether you need help with platform setup or have questions about specific features, our project managers are here to help.
Solutions Consultants
Our solutions consultants will unpack your organisations learning needs through in-depth scoping workshops and provide the best of breed, tailored made learning solutions that aligns with our clients requirement.
We understand that change in any environment is stressful hence we walk this transformation journey with our clients step by step with one goal in mind, providing excellence throughout the process.
12 Levers of Engagement
We believe that knowledge is the key to success, and we are dedicated to helping our clients transform their organisations through innovative and effective learning solutions.
Our 12 Levers of Engagement provide a comprehensive framework for improving employee engagement and achieving your goals. From cutting-edge technology and intuitive user interfaces to flexible and scalable solutions, we have everything you need to stay ahead of the curve.
Upskilling Your L&D Team
We understand that your learning and development team is critical to your success, which is why we offer a range of solutions to help you upskill and empower your team. From expert-led training sessions to online resources and best practices, we have everything you need to help your team stay ahead of the curve. Whether you're looking to build your skills or simply stay up-to-date, our upskilling solutions are the perfect way to get started.
Digital Transformation Programme
This process of change leverages data-driven insights, automation, and innovative technologies such as cloud computing, artificial intelligence, and the Internet of Things to streamline processes, improve customer experiences, and drive growth. By embracing digital transformation, companies can stay ahead of the curve, remain competitive, and position themselves for long-term success in a rapidly evolving digital landscape.